I turned 40!! But more on that later. First, a post I promised Katr I would write and just haven't gotten around to because I am now a crone and need more sleep.
There's an ice cream parlour here in Vancouver called Earnest Ice Cream. It's local. It's artisanal. It's VERY popular. It feels like most of our local friends are constantly talking about how great Earnest Ice Cream is (like, ALL THE TIME, just will not shut up about it). Just constantly jizzing over Earnest Ice Cream.
The place is so popular that at peak times, there are lines out the door for ice cream. Anybody who knows Katr and I also knows that we are not people who enjoy standing in lines, so naturally, we haven't been to Earnest Ice Cream. But for Valentine's Day, I wanted to celebrate our sweet, fat love with something fat and sweet, and naturally, I thought of Earnest Ice Cream. They have recently opened a location that was more accessible by transit and I knew they had take-home pints. So I set off on the Skytrain to bring home some of this fabled ambrosia.
The store is shiny and new and the girl behind the counter was super patient with me while I read Katr the take-home pint selection over the phone and lamented that the one flavour she wanted to try, Serious Chocolate, was not available. A lot of the vegan flavours WERE available, but that makes me want to kill myself. In the end, I got a pint of London Fog to try and a pint of Milk Chocolate for Katr.
The pints were $11. Each. No handjob.
The next evening - Valentine's Day - it was time to try some motherfuckin' ice cream!!!! Woooooo!!!
But when I opened the London Fog, it looked like someone had eaten about a fifth of the jar; scoop marks were visible. Here is my PHOTOGRAPHIC EVIDENCE.
Not cool, Earnest!!
Since it was the first time I'd bought ice cream from Earnest, I thought "Hey, maybe it's supposed to look like that. IT'S ARTISANAL!" but then Katr opened the pint of Milk Chocolate, which was smooth and untouched. It looked to me like someone had started to scoop from or just eat my pint of London Fog and then put it back in the Earnest Ice Cream freezer and then sold it to me. for $11. Tiny blaaaaaaaaarg.
I couldn't bring myself to eat the London Fog, but it smelled delicious. I did try the Milk Chocolate, which tasted very grainy and re-frozen. Katr didn't like it. I didn't like it. Ice cream fail! We were both bereft.
It's an hour round-trip for me to get to either Earnest location, so I complained to them on Twitter instead of returning the pint. Someone from Earnest replied a day or two later and asked me to email them the details. So I did and let them know that I had emailed them via Twitter. And then I waited.
I *kinda* thought that they would email me back - *maybe* offer me a coupon or something, which I could pass on to our Earnest-loving friends - but it's been over a month and I never heard back so now I get to bitch about it on my blog! Take that, successful local business doing great things in our community!
TL;DR If you go to Earnest Ice Cream, aybe skip the take home pints, gang. Or open and check them at the store before you leave. Blaaaaaaaaaaaaaaaaaarg.
ETA: After posting this, I got a very nice note from Erica from Earnest's, who pointed out that she DID email me back a few days after my email and offered to mail me a gift certificate (see her comments below). She has forwarded her original email. So I was all "OMG, did that first email end up in my spam folder and I never looked, which now makes me a horrible douche?" but it wasn't in my spam folder so, in this case, the internet is to blame. INTERNET!!!! Anyhoo, thank you Erica, I'll be in touch. I know A LOT of people who would like a gift certificate from Earnest Ice Cream.